Campus
Penryn Campus
Managerial/Professional
Careers Site Advertising End Date
31 Oct 2021
Advertising Salary
£20,811 per annum
Permanent, full-time, 37.5 hours per week

About The Role

Falmouth Exeter Plus are seeking to recruit a highly motivated Accommodation Officer to join our Accommodation team on a full-time basis. This position provides advice and guidance to prospective and existing students covering a variety of accommodation matters including applications, allocations, accommodation options, contractual issues, and payments. The role also requires supporting students’ wellbeing, signposting and making referrals where appropriate.

About You

The successful candidate will be educated to A Level standard, NVQ level 3 or have demonstratable equivalent relevant experience. You will also have significant experience working in a general administrative role in a busy office environment. You will have experience in offering excellent customer service, providing effective advice, support, and signposting within a complex organisation. You will also have experience in prioritising a substantial workload and working accurately to a deadline in a pressurised environment.

We would like to hear from candidates who can also offer the following:

  • Excellent interpersonal and written communication skills
  • Professional approach to team working
  • Flexible approach to working hours
For full details of the skills/experience required, please see the job description above.

This position is offered on a permanent, full-time basis working 37.5 hours per week contract.

About Us

Falmouth Exeter Plus is the service delivery partner of Falmouth University and the University of Exeter. We deliver shared services and facilities for both partners in Cornwall underpinned by close collaboration with Students Union, the combined students' union for Falmouth and UoE, to ensure that the interests of students and staff are at the heart of everything we do. Both institutions are expanding their teaching and research operations in Cornwall at a pace. It is, therefore, a fast-moving environment where agility and a positive approach to change and enhancement are critical, our purpose or mission is 'to deliver world-class shared professional services to help its university partners to achieve their global ambitions.
 
Alongside working within a first-class environment we are able to offer a competitive salary and a generous holiday entitlement of 26 days + 8 days bank holiday for this role. The successful candidate will be able to take advantage of a very competitive pension scheme, life assurance, support and wellness services as well as a range of flexible benefits including, subsidised gym membership, Perkbox and Simply Health.
 
Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.

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