Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.
It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’. In support of that vision, the IT & Digital mission is to “Drive Innovation and Deliver Trusted Technology”. As a Directorate we continually strive to do this through the provision of a wide range of IT and Digital Services to our customers. We support over 10,000 users with over 20,000 connected devices across Cornwall and the world.
Working as a strategic partner to our customers we provide a source of challenge and innovation bringing positive digital disruption to; learning, teaching and research in support our customers missions in Cornwall. It's an exciting time at Falmouth Exeter Plus as we support two Universities, both of whom are working to realise their 2030 strategies.
In support of this we are now looking to recruit an Audio Visual Specialist to join our End User Device team. This specialist role leads on designing, building, deploying and maintaining the audio-visual equipment installed across the university campuses. To achieve this, the role works across the Service Delivery section to create a secure, robust and documented environment which meets and exceeds the customers’ requirements now, and for the foreseeable future.
The role also provides the specialist guidance, training and assistance to other team members in supporting the implemented hardware, software and its users.
Although focused on audio-visual solutions, the role holder is required to support all end-user devices which are in scope of the team.
The successful candidate will report to the End User Device Manager and be part of the End User Device team.