Accessibility Advisor

Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.

It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.

 

A fantastic opportunity has arisen to join our dynamic Student & Academic Services Directorate as an Accessibility Advisor. Accessibility Advisors provide information, advice and support to both prospective and current disabled students. On a daily basis this includes providing information on appropriate funding, assessing and communicating recommendations for reasonable adjustments and the contribution to the development of inclusive practices and resources across the organisation.

 

This role would suit a self-motivated, people centred individual with excellent communication skills who would thrive by joining a close-knit and supportive team.

Reporting to the Accessibility Team Leader, the successful candidate will be able work flexibility and independently and have the ability to prioritise their workload in a busy environment, while being passionate about delivering excellent customer service. We are looking for an enthusiastic candidate with a knowledge of a range of disabilities and the types of reasonable adjustments that can effectively support disabled students in HE.

 

The ideal candidate will have a degree or equivalent qualification/relevant professional experience, alongside previous knowledge of DSA and other grant funding streams available to students with disabilities. You will also have experience in advising and supporting disabled young people/adults in an education, community, health, or employment setting.

 

Candidates will require excellent IT and administrative skills, as a key aspect of this role is managing a demanding and complex caseload, using online systems. Candidates will also need demonstrable experience of effective intervention and signposting in crisis situations, including in a multi-disciplinary/department setting.

Due to the nature of this role, you will also be required to undergo an enhanced Disclosure and Barring Service check.

 

For further details on the skills/experience required for this role, please see the full job description above.

 

This post is offered on a 37.5 hour a week, full time, permanent contract working across Monday-Friday on a hybrid basis, working both from home and on campus. If you are looking to have an informal discussion about the vacancy ahead of applying please email [email protected].

 

The closing date for the position is Tuesday 3 June 2025.