Non Medical Helper - Specialist Mentor (Mental Health and/or ASC)

Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.

It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.

 

We are seeking Specialist ASC Mentors to support the academic progress of students at both Falmouth University and University of Exeter (Cornwall campuses).

 

This role involves providing mentoring to students with various and sometimes complex conditions including autism (ASC) and attention deficit hyperactivity disorder (ADHD). As part of this role, you will build professional working relationships with a caseload of students combining a person-centred approach with an understanding of the student’s condition, to support them with their academic progress.

 

An important additional aspect of the work is efficient use of CRM (Customer Relationship Management) systems to communicate, book appointments and record sessions with students. This role is campus-based, but you may be required to work with students online when this is their preference.

As well as experience in working professionally with adults or young people in a supportive role, you meet the requirements stipulated in the “DfE Mandatory Criteria” for Specialist ASC Mentors (document available to download from Mandatory Qualifications (see pp 9 to 12).

 

One possible route is to hold an undergraduate degree and have completed comprehensive training in adult autism (for example The Optimum - Autism and ADHD in Higher Education: Recognising and addressing the barriers through Non-Medical Helper (NMH) Mentoring and Study Skills Strategies)

 

Please make it clear in your application whether you already hold the appropriate qualifications or are currently working towards them.

 

We are particularly interested in hearing from ASC Mentors who have worked in a university setting.

 

You will be a confident and competent IT user with experience of using CRMs and applications such as Microsoft Office. You will also have a good knowledge of using and incorporating Assistive Technology (AT) within the mentoring session.

 

 

 

This post is offered on a casual hourly paid basis.   We would envisage the ideal candidate being able to offer a minimum of 14hrs per week of on campus support – but would be happy to discuss this at interview with the right person.

 

If you have any questions about this role before applying, please email [email protected] for an informal discussion.  

 

The closing date for the position is Monday 20 October 2025.

Interviews will take place Wednesday 29 and Thursday 30 October 2025.