About The Role

We are looking for an enthusiastic and motivated individual to join the Fashion & Textiles team at Falmouth University as an Out of Hours Assistant.

This role plays an important part in ensuring our facilities remain safe, welcoming, and well managed during evenings and weekends. Your main duties and responsibilities will include:

Safety & Building Checks

Carry out routine safety checks throughout the building, ensuring fire exits, evacuation routes, and communal areas remain unobstructed.
Follow building closing procedures and ensure all external doors and windows are secured, reporting any faults.

Access & Security

Monitor building access points, ensuring only authorised individuals enter.
Check ID cards or visitor passes and provide directions where needed.

Customer Support

Provide polite, helpful assistance to staff, students, and visitors.
Offer guidance on permitted areas of use and highlight relevant building rules.

Reporting & Communication

Act as the first point of contact for urgent queries, escalating incidents or emergencies to the appropriate staff member.
Maintain a log of building checks and report access or maintenance issues to the Technical & Facilities Manager or Safety & Support team.
Manage lost property found during checks, following proper procedures.

Additional Duties

Undertake any other reasonable duties as requested.
Become trained in, and maintain, a First Aid at Work qualification.

About You

The successful candidate will be customer focused, professional, reliable, dedicated, trustworthy and able to work independently once trained. You should be organised, proactive, and confident in dealing with a wide range of people.

We are looking for candidates who also have the following skills/experience:

Excellent communication skills with a friendly and approachable manner
Excellent customer service skills/experience
An honest, dedicated, and hardworking approach
A First Aid certificate or willingness to undertake first aid training

Full training will be provided for the successful candidate.

For further details on the skills/experience required for this role, please see the full job description above.

This is a casual, hourly paid role during term time only (October to May), Tuesday to Friday (between 5.00pm - 8.00 pm) as well as some Saturdays (between 10am–4pm).

To apply, please submit your CV and a short supporting statement via the 'Apply' button, outlining your relevant experience and suitability for the role.

The closing date for the position is Tuesday 24 March 2026.

About Us

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs. Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.

A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.

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Out of Hours Assistant

About The Role

About You

About Us

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